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Configure your router back to its original DHCP server settings when not using Trend Micro Home Network Security or if you want to change its Network Mode.

  1. Open the Home Network Security app on your mobile device.
  2. Tap the Menu icon, then select Settings.
  3. Tap Station Configuration. Take note of your Router IP address.
  4. Using your computer or mobile device, open a web browser. You can use Google Chrome, Microsoft Edge or Mozilla Firefox.
  5. On the address bar, type the Router IP address you took note on the previous step then press ENTER.
  6. Log in to the Admin console using your router username and password.
  7. Look for the DHCP settings, then enable the DHCP server.
  8. Save the changes.
  9. Restart your router:
    1. Unplug the power cord from the back of the router, then check if the front panel lights are turned OFF.
    2. Wait for 30 seconds, then plug the power cord back to your router.
    3. Allow a minute or two for it to turn back ON.
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