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Ensuring Trend Micro is installed and running on your device is crucial for maintaining your digital security.

If you're not sure whether your device is protected, follow the steps below to check if Trend Micro Security is properly installed on your device — Windows, Mac, Android, or iPhone/iPad.

For Windows

  1. Click the Windows Start menu and type Trend Micro in the search bar. If Trend Micro appears in the results, it's installed.
  2. To double-check, press the Windows key + R on your keyboard at the same time to open the Run dialog box.
  3. In the Run dialog box, type appwiz.cpl and press Enter to open the Programs and Features window.
  4. Scroll through the list of installed programs and look for Trend Micro. If it is listed, then Trend Micro Security is installed on your computer.
  5. Open Trend Micro Security and you should see the word Protected to ensure your device is protected.

    6. This is the main console of Trend Micro Security.

For Mac

  1. Open Finder from your Dock.
  2. Click Applications in the sidebar.
  3. Look for Trend Micro Antivirus for Mac in the list. If it's there, the app is installed.
  4. Open Trend Micro Antivirus for Mac. If it shows Protected, your device is covered.

    5. This is the main console of Trend Micro Antivirus for Mac.

For Android

  1. Open the Google Play Store.
  2. Tap your profile picture in the top right.
  3. Tap on Manage apps & devices.
  4. Tap the Manage tab, then select Installed.
  5. Scroll through the list and look for Trend Micro Mobile Security. If it appears, the app is installed.
  6. Open Trend Micro Mobile Security app and confirm your subscription is active and the status shows Protected.

    7. This is the main console of Trend Micro Mobile Security.

For iPhone and iPad

  1. Open the Settings app.
  2. Tap General.
  3. Tap iPhone Storage (or iPad Storage).
  4. Scroll through the list and look for Trend Micro Mobile Security. If it appears, the app is installed.
  5. Open the app and confirm your subscription is active and the status shows Protected.

    6. This is the main console of Trend Micro Mobile Security.

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