Unable to Use Home Network Security When Blocked by AT&T Smart Home Manager App

Know how to resolve the issue of the Home Network Security app becoming unusable due to being blocked by the AT&T Smart Home Manager app.

How to Fix This

1. Verify the Router Model and the Home Network Security station condition.
2. Check the Network Mode in use in the app.
3. Verify if AT&T Smart Home Manager is in use to manage applications.
4. If yes, unblock the Home Network Security app.
5. Proceed on the normal procedure for Pairing and Setup of Home Network Security.

See Also

• Trend Micro Home Network Security LED Status and its meaning
• Station Network Modes in Trend Micro Home Network Security
• How to get optimal network mode in Home Network Security
• How to set up Home Network Security