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You've encountered the following error message while installing Trend Micro on your Windows computer:

"Installation Incomplete. Error code #1603, 3002, 0xe0220012"

Why Did This Happen?

If you've seen this error, it may be related to problems with the recent Windows updates and leftover Trend Micro files.

What Should I Do Next?

Follow these simple steps to fix the issue:

  1. Log onto your computer using an account with administrator privileges.
  2. Check for Windows Updates.
  3. Download and install the Trend Micro Remnant File Remover Tool to delete old Trend Micro files.
  4. After restarting, run the installer again.
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