Cannot switch to a different Wi-Fi

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You cannot change your Wi-Fi connection when Trend Micro VPN is enabled on your iPhone or iPad.

You have a Trend Micro Mobile Security installed, which conflicts with the Trend Micro VPN.

Contact Trend Micro Support for further assistance.

Keywords: unable to change connection, Wi-Fi issue, wifi issue, wifi problem

LAST UPDATED: MAR 03, 2026

You cannot change your Wi-Fi connection when Trend Micro VPN is enabled on your iPhone or iPad.

You have a Trend Micro Mobile Security installed, which conflicts with the Trend Micro VPN.

Contact Trend Micro Support for further assistance.

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