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You might see a notification saying "Unauthorized Changes" regarding your Trend Micro Account. This means someone may have updated your account without your permission.

What Should I Do Next?

To protect your account, you should change your Trend Micro Account password. Follow these steps:

  1. Open your web browser and go to the Trend Micro Account page: https://account.trendmicro.com/.
  2. Select Sign In, enter your email address and current password, then press Next.
  3. Click your name or tap the menu icon (three lines or a person icon) in the top right corner. Choose My Profile or Profile.
  4. Press Change Password.
  5. Enter your current password, then type your new password.
  6. Confirm your new password by typing it again in the provided field.
  7. Select Save to update your password.
  8. You will be signed out automatically. Click or tap OK.
  9. Log in again using your new password to confirm the change.

How Do I Prevent This from Happening Again?

To add extra security, enable Two-Factor Authentication. This way, you will be notified if someone tries to access your account. Here’s how:

  1. Log into your account athttps://account.trendmicro.com/.
  2. Navigate to the Profile tab, then select My Profile.
  3. Access the Two-Factor Authentication tab.
  4. Choose and set up your preferred method. Consider adding a second method as a backup.

See also

Keywords: Trend Micro, Unauthorized Changes, Account Security, Change Password, Two-Factor Authentication
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