Configure your router to disable the old DHCP mode so you can recover your router settings. Make sure your Home Network Security station is online and you have Internet connection before making changes.
DHCP Mode (Dynamic Host Configuration Protocol) allows Home Network Security to host its own DHCP server to manage device IP addresses.
- Open the Home Network Security app on your mobile device.
- Tap the Menu icon, then select Settings.
- Tap Station Configuration. Take note of your Router IP address.
- Using your computer or mobile device, open a web browser. You can use Google Chrome, Microsoft Edge or Mozilla Firefox.
- On the address bar, type the Router IP address you took note on the previous step then press ENTER.
- Log in to the Admin console using your router username and password.
- Look for the DHCP settings, then enable the DHCP server.
- Save the changes.
- Look for the LAN settings and change the LAN IP address back to its original settings. You may refer to your Router Manual for reference. The most common is: 192.168.1.1.
- Restart your router:
- Unplug the power cord from the back of the router, then check if the front panel lights are turned OFF.
- Wait for 30 seconds, then plug the power cord back to your router.
- Allow a minute or two for it to turn back ON.
- Restart your Home Network Security station:
- Unplug the power cord from the back of the Station, then check if the front panel lights are turned OFF.
- Wait for 30 seconds, then plug the power cord back to your station.
- Allow a minute or two for it to turn back ON.
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