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Fix "Not yet activated" error from Trend Micro in Google Chrome

LAST UPDATED: MAY 24, 2024

You see this message on the Google Chrome extension:

Not Yet activated

Why did this happen?

You signed in with your existing Trend Micro Account but it does not work with the Trend Micro Security extension you bought through Best Buy.

How do I fix this?

If the activation code was not provided upon purchase, contact Best Buy Geek Squad to get your license details.

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Fix "Not yet activated" error from Trend Micro in Google Chrome

Why did this happen?

How do I fix this?