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You see this pop-up message on the Trend Micro Home Network Security app:

"Update Router Settings. Your router settings need to be changed for your protection.”

What Happened

After configuring your Home Network Security to DHCP mode, you need to change your router settings to complete its setup.

What To Do Next

Make sure your Home Network Security Station is online and you have an Internet connection before making changes.

  1. Open the Home Network Security app on your mobile device.
  2. Tap the Menu icon, then select Settings.
  3. Tap Station Configuration. Take note of your Router IP address.
  4. Using your computer or mobile device, open a web browser. You can use Google Chrome, Microsoft Edge, or Mozilla Firefox.
  5. On the address bar, type the Router IP address you took note of in the previous step then press ENTER.
  6. Log in to the admin console using your router username and password.
  7. Look for the DHCP settings, then disable the DHCP server.
  8. Save the changes and restart your router.
    1. Unplug the power cord from the back of the router, then check if the front panel lights are turned OFF.
    2. Wait for 30 seconds, then plug the power cord back into your router.
    3. Allow a minute or two for it to turn back ON.

Note: Router Access Protection and Internal Attack Blocking features are disabled in DHCP Mode.

If you still see the warning message, perform the following steps below:

  1. Close the warning message from the Station Configuration page.
  2. Go back to the Dashboard, drag down the screen, and release to refresh. The error message should disappear, and it will now show “Protected”.
Keywords: router settings, pop-up, home network security, DHCP mode
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