Why ID Protection Shows Unsupported Page

If you see a “Unsupported page” message when you click the ID Protection extension, don’t worry — nothing is wrong. 

This simply means you’re viewing a browser page that ID Protection can’t work with, such as the Google homepage or a new tab.

🤔 Why This Happens

Some pages in your browser (like new tabs, the Google home screen, or your browser settings) are not real websites.
They are built-in browser pages.

Since these pages don’t contain login boxes or forms, ID Protection has nothing to fill in — so it displays “Unsupported page.”

✅ When ID Protection Will Work

ID Protection will activate when you open a real website where you can sign in, such as:

• 📧 Email sites like Gmail or Outlook
• 🏦 Banking or shopping websites
• 📱 Social media (Facebook, Instagram, etc.)

➡️ How to Get It Working

1. Go to the website you want to log in to.
2. Click the ID Protection extension icon in your browser.
3. Select the username and password you want to use.
4. Autofill or copy/paste the details to sign in.

Good to Know:

• This message is normal — no need to reinstall or change anything.
• Your passwords remain safe and secure in ID Protection.
• “Unsupported page” simply means there is no login form on the page you're viewing.