Encounter an error when trying to remove duplicate files? Here's how to resolve it.
Why am I seeing this error?
This error occurs because the file you are trying to delete is currently in use by another program or process.
How can I fix this error?
- Press CTRL + SHIFT + ESC simultaneously to open the Task Manager.
- Click on the Processes tab to view all active programs.
- Find and right-click the program using the file, then select End task.
- Return to the Trend Micro program window to check if the file is now selectable.
- Try to delete the file again by clicking Remove.
What should I do if the error persists?
If you continue to experience issues, consider restarting your computer and attempting the process again.