Fix Unable To Do Cloud Scan Error on Mobile Security for Android

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You see this error message from Mobile Security on your Android phone or tablet:

"Unable to do cloud scan."

What Happened?

Your mobile device may have unstable Internet connection.

Check your Internet connection:

Check if your Internet connection is stable.
- Move to a place with a good network connection, then try again.
- Connect to another network connection, then try again.
- Switch from Mobile Data to Wi-Fi or vice versa.
Try browsing online. If the website loads successfully, run a scan again after an hour.

Keywords: Unable to do cloud scan

What To Do Next

Check your Internet connection:

Check if your Internet connection is stable.

Try browsing online. If the website loads successfully, run a scan again after an hour.

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