You've encountered the following error message while installing Trend Micro on your Windows computer:
"Unable to extract the installation program."
Why Did This Happen?
- Your computer has too many temporary files.
- The installer file is corrupted.
- You do not have administrative privileges to install the program.
- The computer is infected with malware.
What Should I Do Next?
Do the following:
- Log onto your computer using an account with administrator privileges.
- Delete temporary files.
- Check for malware infection.
- Download a new installer here.
- Follow the prompts to proceed with the installation.
