After upgrading your Windows computer/laptop (e.g., from Windows 10 to Windows 11), you may notice that the Trend Micro program is no longer installed. Below are the possible reasons and steps you can take to fix it.
Why did this happen?
- The current version of Trend Micro was not compatible with the new version of Windows.
- The upgrade process automatically removed the program during installation.
- The upgrade option selected did not retain installed applications, including Trend Micro.
What to do next?
No worries! You can easily reinstall the Trend Micro program on your newly upgraded Windows computer/laptop.
To reinstall Trend Micro on your computer/laptop, follow these steps:
- Open a web browser and go to the https://account.trendmicro.com.
- Sign in using your email address and password.
- Click the Download tab located near Licenses, Profile, and Resources.
- Under Trend Micro™ Maximum Security, click the Download button, then click Download to This Device.
- Follow the prompts to complete the installation.
You may also reinstall Trend Micro by visiting this link: Download and Install Trend Micro