Getting Activation Error Code 1010054 when Activating Trend Micro Security

If you’re facing error code 1010054 during the activation of Trend Micro Security, here’s what it means and how to resolve it:

Why did this happen?

This error occurs because some files from your old Trend Micro Security installation are still on your computer.

What should I do next?

If you keep encountering the error code while activating Trend Micro Security, try reinstalling the program. Follow the steps below to do this:

STEP 1: Uninstall Trend Micro Security using the steps below.

1. Press WINDOWS + R on your keyboard to open the 'Run' window.
2. Type supporttool.exe and click OK.
3. If prompted by User Account Control, click Yes to open the Trend Micro Diagnostic Toolkit.
4. Select the (C) Uninstall tab, then click 1. Uninstall Software.
5. Click Yes, and remember to copy your serial number/activation code for future reference.
6. Check the box that says I copied my serial number, then click Uninstall.
7. Click Yes to restart your computer and complete the uninstallation.

STEP 2: Remove any leftover files using the Trend Micro Remnant File Remover Tool.

1. Log onto your computer using an account with administrator privileges.
2. Download the Remnant File Remover Tool HERE.
3. Double-click Ti_1790_win_en_Tool_UninstallTool_hfb0002.exe to run it.
4. Click I accept the terms of the license agreement, then click Next.
5. Click Install.
6. Click OK.
7. Restart your computer.

STEP 3: Reinstall Trend Micro Security to complete the activation process.