Views:

Good news — once your refund request is approved, the timeline depends on where you originally made your purchase. Here's what to expect.

For Online Purchases (Trend Micro Website)

Your refund will be credited to your original payment method — your bank account, credit card, or PayPal — within 5–7 business days.

🔔 Note: This is Trend Micro's processing window. Your bank or payment provider may take additional time to reflect the amount in your account.

For In-App Purchases (Apple App Store or Google Play)

Refunds for in-app purchases are handled directly by Apple or Google — not by Trend Micro — so timelines may vary.

For instructions on how to request these refunds, see How to Get a Refund for Trend Micro In-App Purchases.

For Best Buy Purchases

If your subscription was purchased at Best Buy, contact Best Buy directly to request and follow up on your refund:

  • 1-888-237-8289
  • 1-800-433-5778

Related Articles

Keywords: when do I get my refund, refund timeline, how long does a refund take, Trend Micro refund processing time, refund status, when will refund appear, refund credit card, refund PayPal, refund Best Buy, in-app purchase refund, Apple App Store refund, Google Play refund, refund bank account, how long refund Trend Micro, money back
Add a comment