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Are you seeing a "Limited Protection Only" notification on your Trend Micro Mobile Security for Android? Here's how to resolve it quickly and easily.

Why am I getting a 'Limited Protection Only' notification?

This notification typically appears if:

  • Your app's subscription information is outdated.
  • Your subscription or trial period has expired.

How can I fix this issue?

  1. Update your subscription status:
    1. Open your Trend Micro Mobile Security app.
    2. Tap on Settings.
    3. Tap on Sign out to log out of your Trend Micro account.
    4. Go back to Settings and tap on Set up account to log back in.
  2. If your subscription or trial has expired:
    • Purchase a new subscription for Trend Micro Mobile Security for Android devices.

Following these steps should restore full protection to your device, ensuring you stay safe from threats.

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