You encountered this error message while activating your Trend Micro Security:
"Error code #0X96000500"
Why did this happen?
This error occurs due to a recent simplification in one of our backend services.
What should I do next?
Our developers have implemented a backend fix, so activation should now work smoothly. If you still encounter issues, we recommend reinstalling the program.
Visit the link below for the detailed steps on how to reinstall Trend Micro.