Seeing this error when renewing online? Learn how to fix it with these simple steps.
“Enter a valid value”
Why am I seeing the 'Enter a valid value' error?
- This error can happen during the renewal process if the required Personal or Payment Information fields are incomplete or contain incorrect details.
- It usually appears when special characters (like @, ', $, or %) or invalid inputs (such as letters instead of numbers) are entered in the form.
How do I fix the 'Enter a valid value' error?
Reminder: Do NOT include special characters (like @, ', $, or %) or invalid inputs (such as letters instead of numbers).
- Ensure all required fields for Personal Information are filled out correctly and completely.
- Double-check that all required fields for Payment Information are accurate and complete.
- Correct any mistakes and make sure no fields are left blank.
- Submit the form again.
