Cannot activate your Trend Micro Mobile Security in your Android phones or tablets even after signing in to your account? Check the instructions below on how to fix it.
Why did this happen?
Your Trend Micro Mobile Security app for Android has too much cache and data.
How do I fix it?
- Go to your phone's Settings.
- Look for Apps, and select Trend Micro Mobile Security.
- Tap on Storage, and then tap on Clear Cache.
- Open your Trend Micro Mobile Security app.
- In the top-right corner, tap on the 3-dots ⋮, then select Settings.
- Check under Account & Subscription to see if your license is shown.
Still having problems activating it? We're here to help!
Contact technical support and let our Trend Micro Support Representative guide you.