Disable the Duplicate Files and Similar Photos scan on the application's preferences. Kindly follow the instructions below:
- Open the application.
- On the Menu Bar, click Cleaner One Pro.
- Choose Preferences.
- Go to the Smart Scan tab.
- De-select Duplicate Files and Similar Photos. Doing this will not include the two features when doing a smart scan.
- Close the Preferences window then try to run a smart scan again.
