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Default Collection

Digital Wellness Service and Advisory includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Digital Wellness Awareness Check

DESCRIPTION

During a troubleshooting session, Trend Micro Technical Support collects relevant information to provide a comprehensive assessment of customer’s email scam / fraud /identity theft risk score, address immediate risks and provide practical preventive measures.
DATA COLLECTED

Any of the following information may be collected by Trend Micro Technical Support during the Digital Wellness Awareness Check session:

  • Email Address
  • Scam Email file sample or email body text
  • Titanium Enablement status (ON or OFF)
  • Titanium Anti Scam & Fraud Feature status
  • Operating System
  • Default Web Browser
  • Potentially Unwanted Applications (PUA) & Malicious Browser Extensions (MBE) installed
FEATURE LOCATION

This feature cannot be configured because this information is submitted by the customer.

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Keywords: Digital Wellness Service and Advisor
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