Error 95000505 on Trend Micro for Android: How to Fix

If you see the error "Unable to contact Trend Micro: #95000505" when logging into your Trend Micro Mobile Security app on Android, follow these steps:

Why am I seeing this error?

This error typically occurs if there's a mistake with your login credentials.

What should I do to fix it?

Ensure your email and password are correct. If problems persist, reset your password:

1. On the Mobile Security Sign-in page, tap Forgot your password.
2. Enter your email address and tap Check Now.
3. Follow the instructions sent to your email to reset your password.
4. Try signing in again with your new password.