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If you see the "Action Required for Email Defender" error message when accessing your webmail, follow these steps to resolve it.

Why This Error?

This error occurs because there was a problem updating the Trend Micro Security app, causing it to not work properly.

What To Do Next

To fix this error, you need to reinstall the Trend Micro Security app. Here’s how:

  1. Open the Start menu, select Settings, then go to Apps.
  2. In the list of installed applications, find and select Trend Micro Security.
  3. Click Uninstall, then follow the on-screen instructions to remove the program.
  4. Once uninstalled, visit the Trend Micro website to download the latest version of the Trend Micro Security app using this guide: Download and Install Trend Micro
  5. .
  6. Open the downloaded installer file and follow the on-screen prompts to complete the installation.
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