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Follow these simple steps to generate logs that will help our support team diagnose any issues you might be experiencing with Cleaner One Pro.

How do I collect logs from Cleaner One Pro on a Mac?

  1. Open the Cleaner One Pro app.
  2. In the Menu Bar, click Cleaner One, then choose About.
  3. Click the Cleaner One Pro logo five times to open the Developer Console.
  4. Select Log Level, then choose Verbose.
  5. Quit the Cleaner One app and replicate the issue.
  6. Find the log file in /Library/Logs/com.trendmicro.TrendCleanerPro or /Library/Containers/com.trendmicro.TrendCleaner/Data/Library/Logs, and contact Trend Micro Support so we can review it.


By following these steps, you can provide valuable information to our support team to help resolve any problems efficiently.

Keywords: generate logs, collect logs, cleaner one pro, cleaner one, cleaner one lite, debug logs
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