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Your Trend Micro program on Windows cannot detect if your computer is already infected with malware and threats.

Why did this happen?

A Trend Micro program is not updated with the latest security patches and virus definitions.

How do I fix this?

Update the program manually to stay protected:

  1. Right-click the Trend Micro icon Trend Micro icon in the taskbar notification area, then select Check for Program Updates.

    Check for Program Updates

    If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.

    The About Your Software window will appear and check for available updates.

    Installing an Update

  2. Click Close after seeing Components are up-to-date.

    Components are up-to-date

  3. Run a scan again.
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